Extending Oracle Fusion Applications CRM

The Oracle Fusion CRM Application Composer is a browser-based configuration tool that enables business analysts and administrators, not just application developers, to customize and extend an Oracle Fusion CRM application. The Application Composer is a design time at runtime tool, which means that you can navigate to the Application Composer directly from

a CRM application, make your changes, and see most changes take immediate effect in real time, without having to sign back in to the application. We can focus on the application changes that our business requires (object model extensions and layout changes, for example), and the Application Composer creates the underlying object artifacts for us.

To access Application composer

Navigator --> Application Composer

Once you click on the application composer , you will be redirected to the application composer overview page where you perform tasks like :

1)      Customize objects by adding new fields, or create entirely new objects.

2)      Create foreign key-based relationships between two objects.

3)      Customize Enterprise pages by exposing your newly created fields for an

object, or create an entirely new work area for your newly created objects.

4)      Write application logic, such as triggers, validation rules, and workflows,

for an object or for use across multiple objects.

5)      Implement functional and data-level security for custom objects.

6)      Enable objects for custom reporting.

The Application composer overview page is as shown below :

The following applications are available under the fusion CRM :

1)      Oracle Fusion Common CRM

2)      Oracle Fusion Customer Center

3)      Oracle Fusion Marketing

4)      Oracle Fusion Sales

5)      Oracle Fusion Sales Catalog

Note : Creation of custom objects is not supported for Common and Sales Catalog application.